Area Operations Director- Modernization (Southwest)

Area Operations Director – Modernization (Southwest Area)

TK Elevator is seeking an experienced professional to lead the modernization operations for the Southwest Area. The role focuses on executing projects with efficiency, cost-effectiveness, and profitable outcomes while developing best‑practice operational processes and driving continuous improvement and growth.

Essential Job Functions

• Drive and support a culture of safety across the organization, including safety training, audits, and fostering employee awareness.
• Oversee the modernization process from booking to turnover, coordinating with the AVP and branch management teams to drive initiatives.
• Review P&L and financial reports to monitor branch performance, ensuring monthly budgetary goals are met or exceeded, and manage job backlogs and fades.
• Develop, review, and approve operation plans and budgets submitted by direct reports.
• Plan, direct, and prioritize elevator modernizations according to manpower needs, ensuring operations are efficient and cost‑effective; supervise project managers and use project management software.
• Visit job sites to assess progress, troubleshoot operational issues, conduct quality audits, and meet with contractors to review progress.
• Build and maintain strong relationships with customers.
• Implement and oversee strategic fade initiatives; participate in bids of large or complex modernization jobs to ensure profitability, including pre‑bid meetings with sales representatives and technical cost calculations.
• Approve change orders, purchase orders, turnover authorizations, accounts receivable actions, write‑offs, credits, and other necessary approvals; stay current on company products and industry code requirements.
• Prioritize and support all US Field Operations and Area initiatives; participate in branch coordination meetings and interface with corporate departments and the factory.
• Provide direct project field crew oversight or project responsibilities on special tasks or projects when needed.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree required.
• 10+ years of directly related sales experience in the elevator or related industries preferred.
• Proven success in B2B field sales and selling services in a highly competitive market.
• Strong written communication skills for reports, contract proposals, and business correspondence.
• Analytical ability to define problems, collect data, establish facts, and draw valid conclusions to improve profitability.
• Effective presentation skills to customers and groups of people.

Benefits and Compensation

Salary range for candidates located in Denver, CO: $203,000–$238,000. The role offers a car allowance, fuel card, and annual incentive program.

• Medical, dental, and vision coverage.
• Flexible Spending Account (FSA).
• Health Savings Account (HSA).
• Supplemental medical plans.
• Company‑paid short‑ and long‑term disability insurance.
• Company‑paid basic life insurance and AD&D.
• Optional life and AD&D coverage.
• Optional spouse and dependent life insurance.
• Identity theft monitoring.
• Pet insurance.
• Company‑paid Employee Assistance Program (EAP).
• Tuition reimbursement.
• 401(k) Retirement Savings Plan with company match (dollar‑for‑dollar match on the first 5% contributed).

Additional benefits include 15 days vacation per year, 11 paid holidays each calendar year (10 fixed, 1 floating), paid sick leave per company policy, and up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment).