Area Manager

Area Manager – New York City

Join a growing hospitality organization dedicated to delivering exceptional guest experiences through premium café concepts across New York City. This leadership role offers an exciting opportunity to develop high-performing teams, drive operational excellence, and cultivate a people-first culture within a dynamic and expanding company.

Area Manager Benefits & Compensation

• Competitive salary with performance-based bonus potential


• Comprehensive healthcare coverage


• 401(k) plan with company match


• Paid vacation, holidays, and parental leave


• Weekly cell phone stipend and food and beverage credit


• Employee Assistance Program, commuter benefits, and Employee Resource Groups

Area Manager Requirements & Qualifications

• Minimum 3–5 years of multi-unit restaurant or hospitality leadership experience, ideally overseeing 4–7+ locations


• Experience in both full-service and fast-casual environments preferred


• Proven ability to manage P&L, labor costs, and operational KPIs to drive sales growth and profitability


• Demonstrated success coaching, mentoring, and developing General Managers and leadership teams


• Strong financial acumen, organization, communication, and problem-solving skills


• Passion for hospitality, guest engagement, and creating memorable experiencesi
  
• Ability to travel regularly between locations throughout the New York City market

Area Manager Day-to-Day Responsibilities

• Oversee daily operations across multiple café locations, ensuring consistent service, quality, and brand standards


• Partner with General Managers to monitor financial performance, labor management, and operational KPIs


• Develop and implement strategies to increase revenue, improve margins, and maximize efficiency


• Coach and mentor leadership teams to build a strong talent pipeline and support internal career growth


• Foster an inclusive, positive workplace culture that promotes employee engagement and retention


• Champion exceptional hospitality and lead initiatives to enhance guest satisfaction and loyalty


• Maintain operational standards for cleanliness, presentation, food quality, and overall guest experience


• Ensure compliance with food safety, sanitation, workplace safety, and accessibility regulations

This is a meaningful opportunity for a collaborative, hands-on multi-unit leader who values genuine human connection and is eager to influence the culture, performance, and growth of multiple locations within a respected New York City hospitality group.

JOB ID : #post

Emily Lauro