Area Experience Leader: Multi-Office Ops & Client Experience

H&R Block is seeking a Multi-Office Leader (Area Experience Leader) to oversee 4–6 retail offices, ensuring a consistent, high‑quality client experience across locations. You’ll coach Tax Professionals and Client Service Professionals, set expectations, and drive revenue, operational performance, and bench strength in a hands‑on, in‑office role.

Travel frequently between offices, lead through change, and build high‑performing teams ready for seasonal demand while maintaining a welcoming,