Area Experience Leader: Multi‑Office & Client Experience

H&R Block, Inc. is seeking a Multi-Office Leader (Area Experience Leader) to oversee 4–6 retail offices and ensure a consistently exceptional client experience across locations.

You will coach Tax Professionals and Client Service Professionals, set clear expectations, and drive readiness, staffing, and compliance to deliver strong business results. In this visible, hands-on role, you’ll balance strategic oversight with in-office presence, monitor performance metrics, and develop bench strength