Area Experience Leader - Elevate Client Service

H&R Block, Inc. is seeking a hands-on Multi-Office Leader (Area Experience Leader) to oversee 4–6 retail offices.

You will set expectations for consultative service, ensure operational excellence, and coach Tax Professionals and Client Service Professionals to deliver a high-quality client experience in every location. As an onsite leader, you will balance strategy with in-office presence, drive performance, and own office readiness, staffing, and day-to-day operations to achieve revenue and