Area Experience Leader — Elevate Client Experience Across 4–6 Offices

H&R Block is seeking an Area Experience Leader to oversee 4-6 offices in California, delivering a consistent consultative client experience. You will coach Tax Professionals and Client Service Professionals, set expectations, and balance strategic oversight with in-office presence to drive client outcomes and business performance.

You will manage staffing, facilities, compliance, and day-to-day operations, ensuring readiness for seasonal demand and seamless cross-location collaboration.