Area Experience Leader: Drive Client Experience Across 4–6 Offices

H&R Block is seeking a Multi-Office Leader (Area Experience Leader) to oversee 4-6 retail offices around Missoula, guiding the client experience and coaching Tax Professionals and Client Service Professionals. You will ensure consistent service quality across locations and lead operational readiness, staffing, compliance, and day-to-day activities.

As a hands-on leader, you’ll balance strategic oversight with in-office presence, driving revenue, growth, and client outcomes across the portfolio