We are looking for personable AR/Collections Specialist to join our AR/Collections Team in Brockton, MA.
Who Are We?
Crown Uniform & Linen Service was founded as a family business in 1914 and has been a leading provider of uniform and linen services in New England for over 105 years!!! We have remained a family-owned uniform supplier and are committed to building long-lasting customer relationships by providing efficient and cost-effective solutions with a personal touch. A career at Crown Uniform & Linen Service is not just another job. We know that our success is a direct result of strong teamwork, and we are dedicated to building long-term relationships with our employees. If you would like to be part of a winning team that values your contributions, invests in your future, and depends on you for our future success then Apply Today!
What is an AR/Collections Specialist?
The Accounts Receivable/Collection Specialist primary responsibility will be to make collection calls to customers. He/She will also post and reconcile payments using various software programs. He/she will also mail monthly statements. He/she will establish relationships with clients to pursue payments and post them on accounts.
What will a typical day look like for you?
- Make daily collection calls
- Conduct account research and analysis
- Accurately post payments to customers accounts using ABS
- Reconcile and resolve account discrepancies
- Maintain spreadsheets using strict confidentiality with customer credit card information and check-by-phone information
- Send statements to outstanding customers
- Interact with customers to resolve outstanding issues
- Provide customer service to customer inquiries regarding payment history
- Print monthly aging and post results
- Sort and file documents after posting
- We understand the importance of work/life balance. At Crown, we offer Monday-Friday work weeks, with weekends and holidays off!
- Industry-leading benefits package, including paid vacations and holidays, group health, dental, LTD and life insurance, and other benefits.
- 401k Plan with a Company Match
- Competitive Hourly Pay ($22-$24/hr.)
- Ongoing training and upskilling.
- High school diploma required, or GED
- Minimum 2 years' experience with AR or Collections
- Must have good basic skills in mathematics
- Speedy, accurate data entry skills
- Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and with accuracy
- Basic accounting principles knowledge
Next Steps
If you are interested in applying, please complete the following steps:
- Submit a resume with accurate contact information
- Answer our preliminary questions
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.