Appointment Scheduler

Appointment Scheduler for Adult Medicine DivisionPhysicians' Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Fort Myers, Estero, and Lehigh Acres. We are currently seeking an Appointment Scheduler for our Adult Medicine division in Fort Myers. The schedule for this position is 8:00 am to 5:00 pm, Monday through Friday.Sample of Duties:Answer a high volume of calls in a professional and courteous mannerObtain proper information from patients when scheduling appointments such as demographics and insurance informationRecord information accurately into our patient management systemCommunicate messages to appropriate partiesMaintain the strictest confidentiality and adhere to all HIPAA guidelines and regulationsPosition Requirements:Experience working in a high volume call center environmentGreat attention to detail and the ability to record information accuratelyAbility to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patientsProficiency in handling all calls in a professional and compassionate mannerKnowledge of insurances, referrals, and eligibility a mustOne year of medical office experience or a combination of medical education and office experience preferredRegular and reliable job attendance is requiredPPC Offers:Over 30 years of serving our Southwest Florida communityAward-winning physiciansAbility to advance and grow within our organizationHealth, dental, vision, disability and life insurances401(k) with company matchFree financial advisingPaid Time Off (PTO)Paid holidaysUniform allowances at hire and each anniversaryCompany paid CE courses with CEdirectReimbursement for position required certifications and/or licenseEmployee Assistance Program (EAP)Employee Resource Assistance Program (ERAP)Discounted legal and document servicesMilestone giftsEmployee appreciation events and gifts