Appointment Coordinator

Job TitleThis position provides support to the rest of the dealership in various functions including but not limited to inbound calls, customer support and appointment coordinating.Scheduling is a 3/13 work week. Full-time, 3 days on at 13 hours each, followed by 4 days off.Responsibilities, Knowledge and SkillsExcellent verbal and written communication skillsStrong organizational skills including the ability to manage multiple projects and details simultaneouslyAnalytical ability to gather and summarize data, find solutions to various administrative problems, and prioritize workAbility to develop and maintain record keeping systems and proceduresAbility to create, compose, and edit written materialsAbility to gather data, compile information, and prepare reportsStrong written and oral communication skills to interact with customers and co-workers in a professional and helpful manner in person or via phone or written correspondenceAbility to develop, plan, and implement short- and long-term goalsAbility to work productively in a fast paced, stressful environmentQualificationHigh school diploma requiredPrior Call Center experience preferredExperience with computers, printers, copiers, telephone, scanner, calculatorExperience with Computer Software: Microsoft Office (including Word, Outlook, Excel), CRM system, scheduling system, dealer management system (DMS), web based systemAbility to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, or kneel, climb and perform repetitive motions of the hands and/or wristsClose mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, using a computer terminal, and reading and speaking on a phoneExerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to move objectsWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.