Appointment CoordinatorsWe are currently seeking an Appointment Coordinators to join our team!Why work for us?We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We have a comprehensive training program to ensure your success on the team. The customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers.
Allow this position to be your stepping stone to a life-long career in the automotive industry.We offer:Hourly plus commission and bonus - $46,000 to $52,000 potential based on individual performanceMedical, dental and vision401(k) with company matchSuperior trainingCareer development programsOrganizational stabilityNational growth opportunitiesVacation/sick & holiday benefitsResponsibilities:Enjoy working in a fast paced customer oriented environmentGreet and interact with customers on the phone in a friendly and professional mannerQualifications:Detail oriented and excels in a fast-paced, results driven environmentProfessional and friendly phone skillsAbility to multi-taskSelf-motivated enthusiastic presence in a team environmentProfessional appearance and work ethicCompetencies:Excellent customer service skillsProficient with Microsoft Office suite (Word, Excel, PowerPoint, etc.)Keyboard skills of 50 plus wpmAbility to apply common sense understanding to carry out detailed written or oral instructionsAbility to deal with standardized situations with only occasional or no variablesAbility to interact well with a diverse group of peoplePhysical demands/work environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds. This position requires a good deal of walking or standing, or this position could involve sitting most of the time with some pushing and pulling of arm or leg controls.
This position requires the ability to climb, push, pull, stoop, kneel, reach, and grasp. This position involves repetitive motion. This position requires the ability to talk and hear. This position is primarily located in an office environment, with heating and air conditioning.Position type/expected hours of work:Standard business hours with the ability to work nights, weekends, and holidays as required for this positionRequired education and experience:High school diploma or equivalent; and six months to one year of related experience and/or training; or equivalent combination of education and experiencePreferred education and experience:High school diploma or equivalent; and one to two years of related experience and/or training in a customer service or receptionist or similar position.
One year prior experience in a dealership; or equivalent combination of education and experience