Field Service Engineer (Customer Engineer)Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.
If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.As a Field Service Engineer (Customer Engineer) at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.This role offers clear career progression within Applied Materials. As you gain experience and demonstrate proficiency, you'll have opportunities to:Advance to higher-level Field Service Engineer rolesSpecialize in advanced tools or technologiesTake on mentorship, leadership, or technical expert responsibilitiesExplore cross-functional career paths within engineering, operations, or trainingApplied Materials is committed to developing early-career talent and supporting long-term career growth.Minimum Qualifications:Associate degree, recent college graduate, military technical training, trade certification, or equivalent hands-on experienceBasic mechanical aptitude and interest in technical systemsWillingness to learn and read electrical and mechanical schematicsAbility to diagnose and solve basic technical problemsStrong written and verbal communication skillsBasic working knowledge of Microsoft Excel, Word, and PowerPointValid driver's license and ability to obtain a passport, if required for travelAbility to meet on-site safety, environmental, and customer requirementsPreferred Qualifications (Nice to Have):1–2 years of experience in a technical, field service, or customer support role (internships welcome)Associate degree in electronics, engineering technology, or a related field (bachelor's degree preferred)Exposure to pneumatics, hydraulics, electronics, vacuum systems, or thermodynamicsFamiliarity with hand tools and basic test equipment, including digital multimetersApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.