Application System Specialist – Workday Recruiting & ReportingAt UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.The Application System Specialist serves as a subject matter expert for Workday Recruiting and Reporting, delivering application configuration, support, requirements analysis, and solution design aligned with business needs. This role leads projects and optimization efforts end-to-end, including effort estimation, workstream management, and cross-functional collaboration, while operating with minimal oversight. The Specialist acts as a trusted advisor and mentor, supports team development, and provides leadership coverage as needed by leading meetings, managing urgent issues, and ensuring effective follow-through.
The role drives continuous improvement and innovation through ongoing learning, certifications, vendor partnership, and collaboration with stakeholders to align system capabilities and product roadmaps with organizational goals.Major Responsibilities:Leadership and Expertise: Critical Incident Management, Knowledge SharingKnowledge Advancement: Continuously advances knowledge, Participates in professional development programsProject Coordination: Project Leadership, Project EstimationWorkflow Optimization: Recommends and implements workflow modifications, Directs the configuration of application features and security settingsMentorship and Coverage: Acts as the primary advisor, Covers managerial responsibilities in leader's absenceProject and Leadership: Proactively identifies barriers, Leads meetings, Runs optimization requests/projectsTechnical Troubleshooting and Support: Investigates and resolves application and system configurationAdaptability: Leverages high adaptability to accomplish dynamic responsibilitiesMust be able to work off hours as needed and participate in an on-call rotation.Position Qualifications:License/Certification/Education: Bachelor's degree in Computer Science or related field, Epic/Workday/Application certification(s), Lean Green Belt certificationExperience/Skills: 7 years experience with enterprise platforms, Team player with strong problem solving, time management and decision-making skills, Able to act independently with minimal oversight, Able to advise less experienced team members, Able to effectively communicate to staff at all levels of the organizationUnless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.We're striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.