Prod Support Level 2 – Digital Platform/Digital AssetsOnprem cloud Java background- MUST Oracle Database- SQL Cloud environment – PREFERRED. Public cloud DevOps related work- scripting/deployment ie terraform – PREFERRED. Troubleshooting, supporting releases Incident management experience Monitoring tools : Prometheus, AppDynamics or Splunk Debugging/troubleshooting Java Jira and ServiceNow for ticketing system (10-12 tickets per day) Tickets: issue or inquiry or a internal systems alertsRequired Skills : Prod support level 2 – digital platform/digital assets Onprem cloud Java background- MUST Oracle Database- SQL Cloud environment – PREFERRED.
Public cloud DevOps related work- scripting/deployment ie terraform – PREFERRED Troubleshooting, supporting releases Incident management experience Monitoring tools : Prometheus, AppDynamics or Splunk Debugging/troubleshooting Java Jira and ServiceNow for ticketing system (10-12 tickets per day) Tickets: issue or inquiry or a internal systems alerts Basically wants a strong java support candidate- someone who comes from dev background would be good but they will not be developing