Cognitive Linguist - OnsiteGenesis10 is currently seeking a Cognitive Linguist for a contract position with a Global Financial Institution located in Charlotte, NC, Pennington, NJ, or Plano, TX. This is a 12+ month contract opportunity.The successful candidate will be responsible for architecting, developing, and maintaining machine learning models and NLU frameworks that identify end-user intent across a multi-channel Virtual Assistant platform. This role focuses on designing scalable conversational AI solutions, optimizing model performance, and ensuring the underlying intent recognition architecture effectively supports web, mobile, and voice-based experiences.Responsibilities include:Architect and maintain the NLU intent framework across enterprise domains (e.g., Technology, Human Resources), ensuring alignment with conversational solution design patterns for web, mobile, and voice experiencesDesign, engineer, and curate training and validation datasets to support machine learning pipelines for intent classification, speech recognition, and conversational AI performance optimizationDevelop and maintain model evaluation frameworks, telemetry pipelines, and observability tools to measure accuracy, reliability, and operational performance, enabling data-driven model tuning throughout the development lifecycleDesign scalable disambiguation, fallback, and error-handling architectures that improve resilience and user experience as virtual assistant capabilities expand across domains and channelsAnalyze conversational telemetry, interaction flows, and runtime performance metrics to identify gaps, root causes, and optimization opportunities, implementing architectural improvements that enhance system effectivenessPartner with data scientists, product owners, UX researchers, and software engineers to design, build, and evolve the cognitive architecture and decisioning framework that powers the virtual assistant ecosystemRequirements include:Proven experience architecting and maintaining NLU intent frameworksExperience designing and curating datasets for machine learning pipelinesAbility to develop model evaluation frameworks and telemetry pipelinesKnowledge of designing scalable error-handling architectures for virtual assistantsExperience with Microsoft Office, including ExcelPay range: $58.31 - $66.31 per hourOnly candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!