Sr. Manager, IT Applications Services, Retail PharmacyAs a Sr. Manager, IT Applications Services, Retail Pharmacy you will serve as the subject matter and technical expert for assigned applications.
You will work with the business, support help desk, and other team members to ensure their systems are stable, reliable, and flexible enough to meet our dynamic business needs.Experience required: Over 10 years with a minimum of 5+ years in managing or leading support of applications.Experience required: 5 years people managementExperience desired: Experience with the full project lifecycle from initial requirements gathering through UAT support to post-implementation support.Education desired: Bachelors degree in Information Technology or related fieldCandidates must be experienced in the following technology stack: Oracle database, Microsoft SQL Server C#,.Net, ReactJS, Python, Unix scripting Redis, Apache httpd Pearl, Java stack traces Front End, ReactJS.NET MVC, JQuery, JavaScript, CSSJob responsibilities include:Acting as the technical focal point for issue resolution, the subject matter expert for administrative and strategic issues and coordinating activities and communications between IS and business areas to ensure business needs are met for assigned application area.Acting as a leader in the help chain for your application area, ensuring technical problems are addressed and resolved in a timely manner and ensuring a balance between user requirements and technical trade-offs.Working with Enterprise Architects to develop long-term strategy and lifecycle plans for each application in your application area.Working with development managers to plan application enhancements, ensuring you are reviewing and examining possible trade-offs with existing systems and researching options to ensure efficient and cost-effective use of advancing technologies.Serving as a coach for your team and ensuring that Goal and Development Action Plans, 360's and Performance Appraisals are executed within your team.Working with the Service Desk Manager to provide direction for application support for assigned area, ensuring consistency, stabilization and 24/7/365 availability of applications to support our business.Translating specifications for enhancements for assigned applications.Developing process improvements of new ideas and concepts in technical design and management and determining where trade-offs are possible with existing systems, applications and processes to provide greater efficiencies in meeting customer requirements.Participating in design and ensuring code reviews, documentation and testing are delivered on applicable enhancements and projects within your assigned area.Working to prioritize root cause analysis and to ensure that fixes and modifications are appropriately prioritized to ensure application availability and stability within your assigned areas.Providing recommendations to IS Management Team and implementing to reduce the annual operating costs of applications within your area.Working with IS Team Members to identify strategic opportunities to ensure stabilization of applications within your area.Maintaining cognizance of industry trends and technological advances to ensure efficient and cost-effective use of technology.