Job SummaryUnder general supervision, is responsible for the day-to-day operations of assigned animal shelter programs and services. Enforces processes and policies related to assigned animal shelter programs. Monitors and reports results to meet performance measures. May exercise functional supervision over assigned staff.
Work Location Animal Care Services Main Campus at 4710 State Highway 151, San Antonio, TX 78227 Work Schedule Rotating 8-hour shifts between 8:15 a.m. - 7:15 p.m., Monday - Sunday; weekend and holiday availability required.Essential Job FunctionsProvides animal care related information to citizens about various animal shelter programs and services.Advises and responds to complex inquiries regarding services, ordinances and procedures related to assigned animal shelter programs.Works within the guidelines and procedures of assigned animal shelter program.Communicate with customers in person and receive and respond to customer inquiries via email, fax, phone, or social media platforms.Meet customer needs efficiently, accurately and within program guidelines.Provides assistance for customer needs seeking various services at ACS, directs to appropriate department or facility.Transports pets to and from various on and off-site locations.Provide safe and humane handling of animals for the purposes of intake, inventory, behavioral assessment, environmental enrichment and promotion events.Coordinates with other agencies in activities related to the designated program.Accurately maintains all required records in the shelter's database.Cleans kennels and surrounding area as needed to ensure a clean and sanitary environment for pets and people.Assists in monitoring the medical/behavioral status of animals and performs health care activities related to assigned animal shelter program.May be required to perform cashiering duties related to Animal Care Services.Performs routine administrative duties.Performs related duties and fulfills responsibilities as required.Job RequirementsHigh school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).Two (2) years of animal handling experience.Two (2) years of customer service experience.Valid Class "C" Texas Driver's LicenseKnowledge, Skills, and AbilitiesKnowledge of basic animal care proceduresKnowledge of basic veterinarian technician skills; or ability to learn administering of vaccines and micro chippingKnowledge of good customer relations practicesSkill in handling multiple tasks and prioritizingSkill in handling conflict and uncertain situationsSkill and observation in evaluation and classification of animalsAbility to quickly recognize and interpret animal signalingAbility to establish and maintain effective and cooperative working relations with the public and other employeesAbility to read and comprehend laws and regulations pertaining to animal controlAbility to recognize symptoms of common animal diseases; ability to lift and handle cats, dogs (including large breeds)Ability to prepare and organize statistical recordsAbility to learn procedures related to sanitizing kennels, and general safe and humane animal handlingAbility to clearly explain animal services policies to the public and exercise tact and good judgment in dealings with the publicAbility to work with frequent interruptions and changes in prioritiesAbility to communicate clearly and effectively, both verbally and in writingAbility to coach, train and provide technical assistance to othersAbility to work inside and outside with frequent exposure to temperature variations, hazardous chemicals, noise, dirty environment, confining work space, unfavorable odors and hostile animalsAbility to perform all physical requirements of the positionBenefits InformationThe City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one. For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio: Note: Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio. If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs.
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Animal Program Coordinator - Placement Team in san antonio at Unknown Company
This position is listed as part time and onsite.