Southwire Company, LLC is one of North America’s largest wire and cable producers, manufacturing a wide range of products and providing digital solutions, contractor services, and field testing.
Job Summary
Communicates technical support solutions to internal users by troubleshooting computer applications, hardware, and system issues. Coordinates with network services, software engineering, and application development teams to restore service and resolve technical problems efficiently. Documents troubleshooting activities in a tracking log, identifies opportunities to enhance support processes, and recommends solutions to improve system reliability and user experience.
Key Responsibilities
- Develop and maintain PL/SQL code for various applications using GIT version control.
- Design and implement SQL database architectures.
- Model and manage customer specific data for Electronic Distribution or Electric Transmission systems.
- Collaborate with cross-functional teams to integrate data from GIS, Outage Management Systems, AMI, Work Management, and Asset Management Systems.
- Analyze and optimize database performance.
- Understand, interpret and utilize data from utilities related to GIS, Outage Management Systems, AMI, Work Management, Asset Management and Inspection Data.
- Leadership and mentoring skills with junior team members.
Required Education & Experience
Bachelor's Degree
8-11 years of Experience
Field(s) of Expertise:
- PL/SQL Programming: Strong experience in PL/SQL programming.
- SQL Database Architecture: Strong experience in SQL Database Architecture.
- At least 5 years of experience with Electric Distribution or Electric Transmission system data.
Preferred Education & Experience
Master's Degree
12-14 Years of Experience
Field(s) of Expertise:
- GIS (Geographic Information Systems)
- Outage Management Systems
- AMI (Advanced Metering Infrastructure)
- Work Management Systems
- Asset Management Systems
Spans of Control
Does this role manage Southwire Team Members: No
Travel
Domestic Travel - Up to 25% of time
Physical Requirements
- Moving - 5% of time
- Standing - 5% of time
- Sitting - 90% of time
Working Conditions
Office
Equipment
Computer/Keyboard
Skills
- Analytical Skills
- Business Analysis
- Quality Control
- SQL (Programming Language)
- Troubleshooting (Problem Solving)
- Data Modeling
- Communication Strategies
- Action Oriented
- Balances Stakeholders
- Customer Focus
- Nimble Learning
- Plans and Aligns
Benefits We Offer
- 401k with Matching
- Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
- Paid Time Off & Paid Holidays
- Long & Short-Term Disability
- Supplemental Insurance Plans
- Employee Assistance Program
- Employee Referral Program
- Tuition Reimbursement Programs
- Advancement & Professional Growth opportunities
- & More
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
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