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Full Time Scottsdale, AZ, US 1 Attachments
10 days ago Requisition ID: 1071
Job Title
Department
Engineering - Telematics Operations
Reports To
Location
Scottsdale, Arizona
Primary Objectives of Position
* This role manages the telematics operations of the company with a strong focus on KPI management, data accuracy, and regional team coordination and communication. The position ensures accurate tracking of GPS / Telematics modules, maintains data integrity across FlexiVan and vendor systems, and collaborates closely with external partners to optimize system performance.
Duties & Responsibilities
GPS / Telecom Management
* Maintain the GPS install and Inventory sheets for up to date record keeping.
* Ensure the timely linking of GPS modules with vendor portals and FlexiVan systems.
* Monitor GPS activation and operational issues and coordinate with Field Operations and customers to resolve them.
* Track the health of Telematics devices across our fleet taking necessary corrective actions.
* Coordinate activities with Telematics vendors to ensure warranty and replacement obligations are being met.
Data Integrity
* Maintain the accuracy of entries between vendors' data and FlexiVan systems
* Perform routine data accuracy checks of vendor systems and Flexivan systems as needed.
* Follow up on discrepancies between systems
GPS Telecom Activities
* Monitor all GPS hardware alerts from multiple sources and coordinate next step corrective actions.
* Investigate alerts and follow up with the necessary parties to get the tamper addressed
* Look for patterns in tampers and work with field operations to get repeat offenders addressed and determine reasons behind the tamper notifications.
Customer Service
* Monitor the group email address and respond to our customers and internal stakeholders.
* Ensure the all requests are addressed and feedback is given.
Container/Chassis Management
* Work with FlexiVan cross functional teams to increase the percentage of container/chassis marriage reporting.
* Leverage internal and available vendor systems to improve container/chassis marriage accuracy
* Look to develop new ways of improving efficiencies with the container capture
Engineering Specifications and Documentation
* Develop and maintain workflow and sop documentation of daily activities.
* Develop, maintain and distribute field facing documentation on proper installation, data entry, image capture and maintenance of telematics devices for field teams.
Landmarks, Geofences and other AIM360 requests
* Execute requests for geofence creation and adjustments
* Work with the BI team to identify new geofences / landmarks for creation, Telecom clarification or other requested information.
* Ensure accuracy across vendor and FlexiVan systems of landmarks and other Geo specific data.
Other Responsibilities
* Create reports and dashboards as needed for telematics review and as requested
* Maintain KPIs and objectives as assigned by the Manager of Engineering.
* Support cost reduction efforts relating to telematics operations when dealing with MNR and other needed repairs
* Work with vendors to help shape telematics' hardware and software for future projects.
* Participate in special projects as assigned by Manager of Engineering
* Other duties as assigned
* Job Specifications
* Minimum Education / Qualifications
* Bachelor's Degree preferred
* Minimum Years of Relevant Experience
* 1-3 years of working experience in logistics, transportation, or supply chain
* Mandatory Technical Skills
* Office 365 suite - Excel, Word, PowerPoint, Outlook, Access, SharePoint
* Microsoft Excel - ability to create worksheets, charts/graphs, data tables, pivot tables
* PowerPoint - ability to create PowerPoint slides, insert graphics/images/shapes, animate slides
* Other Preferred Skills:
* Prior working experience in GPS / Telematics technologies
* Prior working experience in Intermodal/Shipping domain
* Attributes
* Self-driven, self-motivated, takes initiative, a team player and meticulous
* Strong analytical and problem-solving skills
* Strong follow through and task ownership
* Rapidly adapt and respond to changes in environment and priorities
* Comfortable working with structured processes and defined workflows with a desire to continuously improve and refine.
* Ability to identify possible issues from data analysis or telematics activity and desire to drill down to understand and drive to a resolution.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without current or future employer sponsorship. #J-18808-Ljbffr
Full Time Scottsdale, AZ, US 1 Attachments
10 days ago Requisition ID: 1071
Job Title
Department
Engineering - Telematics Operations
Reports To
Location
Scottsdale, Arizona
Primary Objectives of Position
* This role manages the telematics operations of the company with a strong focus on KPI management, data accuracy, and regional team coordination and communication. The position ensures accurate tracking of GPS / Telematics modules, maintains data integrity across FlexiVan and vendor systems, and collaborates closely with external partners to optimize system performance.
Duties & Responsibilities
GPS / Telecom Management
* Maintain the GPS install and Inventory sheets for up to date record keeping.
* Ensure the timely linking of GPS modules with vendor portals and FlexiVan systems.
* Monitor GPS activation and operational issues and coordinate with Field Operations and customers to resolve them.
* Track the health of Telematics devices across our fleet taking necessary corrective actions.
* Coordinate activities with Telematics vendors to ensure warranty and replacement obligations are being met.
Data Integrity
* Maintain the accuracy of entries between vendors' data and FlexiVan systems
* Perform routine data accuracy checks of vendor systems and Flexivan systems as needed.
* Follow up on discrepancies between systems
GPS Telecom Activities
* Monitor all GPS hardware alerts from multiple sources and coordinate next step corrective actions.
* Investigate alerts and follow up with the necessary parties to get the tamper addressed
* Look for patterns in tampers and work with field operations to get repeat offenders addressed and determine reasons behind the tamper notifications.
Customer Service
* Monitor the group email address and respond to our customers and internal stakeholders.
* Ensure the all requests are addressed and feedback is given.
Container/Chassis Management
* Work with FlexiVan cross functional teams to increase the percentage of container/chassis marriage reporting.
* Leverage internal and available vendor systems to improve container/chassis marriage accuracy
* Look to develop new ways of improving efficiencies with the container capture
Engineering Specifications and Documentation
* Develop and maintain workflow and sop documentation of daily activities.
* Develop, maintain and distribute field facing documentation on proper installation, data entry, image capture and maintenance of telematics devices for field teams.
Landmarks, Geofences and other AIM360 requests
* Execute requests for geofence creation and adjustments
* Work with the BI team to identify new geofences / landmarks for creation, Telecom clarification or other requested information.
* Ensure accuracy across vendor and FlexiVan systems of landmarks and other Geo specific data.
Other Responsibilities
* Create reports and dashboards as needed for telematics review and as requested
* Maintain KPIs and objectives as assigned by the Manager of Engineering.
* Support cost reduction efforts relating to telematics operations when dealing with MNR and other needed repairs
* Work with vendors to help shape telematics' hardware and software for future projects.
* Participate in special projects as assigned by Manager of Engineering
* Other duties as assigned
* Job Specifications
* Minimum Education / Qualifications
* Bachelor's Degree preferred
* Minimum Years of Relevant Experience
* 1-3 years of working experience in logistics, transportation, or supply chain
* Mandatory Technical Skills
* Office 365 suite - Excel, Word, PowerPoint, Outlook, Access, SharePoint
* Microsoft Excel - ability to create worksheets, charts/graphs, data tables, pivot tables
* PowerPoint - ability to create PowerPoint slides, insert graphics/images/shapes, animate slides
* Other Preferred Skills:
* Prior working experience in GPS / Telematics technologies
* Prior working experience in Intermodal/Shipping domain
* Attributes
* Self-driven, self-motivated, takes initiative, a team player and meticulous
* Strong analytical and problem-solving skills
* Strong follow through and task ownership
* Rapidly adapt and respond to changes in environment and priorities
* Comfortable working with structured processes and defined workflows with a desire to continuously improve and refine.
* Ability to identify possible issues from data analysis or telematics activity and desire to drill down to understand and drive to a resolution.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without current or future employer sponsorship. #J-18808-Ljbffr
Analyst, Engineering in scottsdale at Unknown Company
This position is listed as full time and onsite.