IDEXX is seeking a Senior Director, Customer Technical Support to lead the Americas operations (US, Canada, Latin America). You will own end-to-end support for clinics, reference labs, connectivity, and software, guiding a senior-management team to deliver rapid resolution and first-contact quality.
The role requires cross-functional leadership, strategic planning, and accountability for budgets, SLAs, and customer satisfaction in a global diagnostics environment. Travel up to 25% is expected.
#J-18808-LjbffrAmericas Senior Director, Customer Tech Support in westbrook at Unknown Company
This position is listed as full time and onsite.