Americas ICT Service Delivery Lead

Brunswick Group is looking for an experienced Service Delivery Manager to oversee its helpdesk for U.S. offices from the New York location. The role requires strong leadership and ITIL knowledge, with responsibilities including managing service performance, ensuring high customer satisfaction, and maintaining stakeholder relationships. Ideal candidates will have 5+ years in ICT management and be adept in Microsoft and Azure products. The position offers a salary of $150,000 - $160,000, along with generous benefits, including paid time off and a 401(k) plan.
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