Amazon Operations Coordinator – remote freelance

Job Description

Our client, a growing CPG brand is seeking an Amazon Operations Coordinator. This is a remote freelance position (40 hours a week) for 6 months with potential to extend. Must be US based.

Job Description

Our client, a growing CPG brand is seeking an Amazon Operations Coordinator. This is a remote freelance position (40 hours a week) for 6 months with potential to extend. Must be US based. This role partners closely with Supply Chain & Fulfillment, Integrated Marketing, Creative, Retail, and external marketplace agencies to ensure day-to-day operations run smoothly, new SKUs launch on time, content remains accurate and compliant, and performance reporting is reliable. The ideal candidate is highly detail-oriented, operationally strong, and comfortable owning execution while also bringing forward strategic recommendations based on performance data, business goals, and marketplace best practices.

Core Responsibilities

Marketplace Catalog & Content Operations

• Maintain accurate and up-to-date product catalogs across Amazon, Walmart, and Target
• Manage parent/child variations, packaging transitions, and SKU lifecycle updates
• Monitor product detail pages to ensure content accuracy, order, and compliance
• Manage Walmart Fulfillment Services (WFS) content updates and related cases
• Own Brand Store maintenance, including new product launches and seasonal updates

Copywriting & Content Localization

• Write and adapt marketplace-specific product copy in line with brand, retailer, and compliance guidelines
• Implement content updates accurately across domestic and international marketplaces in coordination with agencies
• Coordinate with Creative teams on localized content for international marketplaces (CA, UK, EU, AU)

Product Setup & Launch Support

• Support new SKU setup by coordinating copy, imagery, and PDP assets and launching Vine
• Assist with the creation and implementation of enhanced content (A+, Brand Stores)
• Own launch readiness checks to ensure listings are live, accurate, and merchandised correctly

Asset Management & Content QA

• Manage product imagery and assets from creative tools such as Figma
• Resize, reformat, and quality-check assets to meet marketplace specifications
• Support IP approvals for limited-edition product assets as needed

Pricing, Suppressions & Operational Monitoring

Monitor and resolve product suppressions related to pricing, content, or IP issues

• Track temporary pricing adjustments and ensure timely reversion
• Proactively flag anomalies in listings, pricing, or availability for investigation

Reporting, Operations & Continuous Improvement

• Execute data pulls for Digital Retail and support operational reporting accuracy
• Manage Amazon B2B invoicing for select international markets
• Monitor returns, reviews, and customer feedback to surface operational insights
• Identify and recommend improvements to content quality, launch execution, workflows, and tools
• Support documentation of standard operating procedures (SOPs)

Must-Have

2-3+ years of hands-on experience managing day-to-day operations for Amazon marketplaces within Amazon Seller Central and/or Vendor Central, with direct ownership of catalog accuracy, content execution, and operational issue resolution

• Proven ability to support new product launches on Amazon or other digital retailers, coordinating across creative, operations, and external agency partners
• Experience managing multi-SKU catalogs with parent/child variations and frequent updates
• Strong experience writing or adapting marketplace-specific product copy that balances brand voice, retailer requirements, and compliance standards
• Experience collaborating cross-functionally with Creative, Supply

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