Job Title: Amazon Connect Consultant
Location: Remote
Duration: 6+ months Contract
Interview Process: Video
Visa Requirements: U.S. Citizens ONLY due to legal or government contract requirement
Responsibilities:
Experience & Skills Requirement:
3+ years of experience in cloud architecture and implementation
3+ years of Amazon Connect developer experience
Amazon Connect & Conversational AI Experience:
- Understanding of Amazon Connect capabilities
- Contact flow/module development and deployment
- Third-party API calls, CRM, and other backend integrations
- Experience building and deploying Amazon Lex bots for voice and chat
- Natural Language Understanding (NLU) implementation
- Designing conversational flows and intents
- Bot testing and optimization
AWS Expertise:
- Proficiency in services such as API Gateway, Lambda, DynamoDB, and IAM
- Experience with REST APIs and web services integration
- AWS certifications preferred (e.g., Solutions Architect Associate)
Infrastructure & Development:
- Infrastructure as Code (IaC) experience with CloudFormation or Terraform
- Automation and scripting skills (Python)
Amazon Connect Consultant in United States at Holistic Partners, Inc
This position is listed as contract and able to be worked remotely. It was posted 5 days ago.