Working remotely in a full-time capacity, the Alabama Customer Service Advisor will handle health insurance inquiries from customers and healthcare providers via phone and email, ensuring accurate information delivery and documentation while maintaining a professional demeanor. Key responsibilities Research and address questions regarding benefits, eligibility, and payments while providing timely solutions Document each customer interaction clearly in the tracking system and create status updates as needed Navigate multiple computer systems to resolve inquiries and escalate issues when necessary Required qualifications High school diploma or equivalent 2+ years of customer service experience in a relevant field Ability to pass a pre-employment background check and drug screen Basic computer skills, including proficiency in Microsoft Office Typing speed of 30+ words per minute
Alabama Customer Service Advisor in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.