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AJO/AC v8 Lead Developer

atlanta, ga • Posted 1 weeks ago
Onsite Full Time General

Ajo Developer JobResponsible for designing, developing, and implementing customer journeys across multiple channels. Leverage the power of AJO to create personalized and targeted customer experiences.Key Responsibilities:Journey Design and Orchestration: Design and build customer journeys based on customer data and behaviorDefine entry points, decision points, and exit points in customer journeysConfigure journey rules, conditions, and actions to trigger relevant experiencesData Integration and Management: Integrate data from various sources (CRM, ERP, analytics) into Adobe Experience PlatformCleanse, transform, and enrich data for journey orchestrationManage data flows and ensure data qualityChannel Integration: Integrate with various channels like email, SMS, push notifications, and web pushConfigure channel-specific settings and message templatesImplement personalization and dynamic content within messagesTesting and Optimization: Test and validate customer journeys to ensure optimal performanceAnalyze journey performance metrics and identify areas for improvementOptimize journeys based on insights and data-driven decisionsTechnical Implementation: Develop custom integrations with external systems using APIs and webhooksTroubleshoot and resolve technical issues related to journey executionStay up-to-date with the latest features and functionalities of Adobe Journey OrchestrationAdobe Journey Orchestration (AJO) Skills:Familiarity with the Adobe Experience Cloud ecosystem, AEP, ACV8Proficiency in designing customer journey maps to visualize and plan the various touchpoints and interactions across the customer lifecycle.AJO Platform Understanding: In-depth knowledge of the features and capabilities of Adobe Journey Orchestration, including the ability to create, manage, and optimize customer journeys.Data Modeling: Understanding how to structure and model data to support personalized and targeted customer interactions within the AJO platform.Integration Skills: Ability to integrate Adobe Journey Orchestration with AEP/ Adobe Campaign and external systems for a unified customer experience.

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