Airline Centralized Load Controller (CLC)/Operations Agent - Houston International Airport (IAH)Flight OperationsHouston, TX • Part-TimeHallmark Aviation Services is a leading ground handling company seeking highly skilled Centralized Load Control Agents to provide exceptional service to INTERNATIONAL AIRLINES at IAH AIRPORTBasic skills and knowledge of airports/ general aviation experience Must have RAMP and BAGROOM EXPERIENCE Knowledge of weather and basic aircraft operational requirements Ability to work radios and ARINC communications Able to work Flexible Hours; Able to work Independently Good communication skillsGood Organizational abilities, dependable and reliable Able to act/react quickly and efficiently to a changing situations/environment Must show attention to details- accuracy a must Courteous and Professional Ability to follow instructions and must be a team playerSupervisor experience preferredJob Duties:Comply with safety in the workplace.Accurately complete all Load Control ActivitiesPlan distribution of load in accordance with passengers, cargo and fuel requirements.Monitor the performance of the Departure Control System.Coordinate and communicate with affected departments, external and internal customers to ensure smooth handling of passengers and dead load weight and balance issues in delay situations.Compliance with Customer Airline Emergency Requirements.Clear Understanding of Aviation Legislative Requirements.Display due care and diligence in all activities.Safe, efficient, compliant and aligned work place.Compliance with Disability related Legislation.Compliance with Equal Opportunity legislation and principles.Ensure compliance with Precision Timing Schedule.Plan, coordinate and produce all loading, weight and balance documentation in accordance withCompany and Client airline specifications, with or without the use of the Departure Control System (DCS).Ensure the safe distribution of the load within prescribed aircraft limitations and Company Operating Manuals/Procedures.Be familiar with client airline manuals including loading and stowage of dangerous goods.Coordinate and communicate with relevant departments (Ramp Team, Bagroom Team, Maintenance, and ATC authorities) to ensure smooth handling of passengers and 'dead load' in delay situations.100% Compliance with Customer Airline Weight and Balance and Customer Airline Policies and Procedures, enabling safe practices and compliance with Aviation and other legislation.Delivery of safe, compliant and customer focused weight and balance services.Continuous improvement focus through proactive support and involvement in change programs and activities.Comply with customer airline regulatory requirements as well as Company Policies and Procedures.Maintain load control certification and demonstrate ongoing skills through the recertification process.Environmental conditions involve continuous people interaction; fast pace; exposure to high noise levels, dirt, dust, fumes, heat, cold, hazardous or toxic material; heavy crowd activity; working in confined spaces or heights frequently and for extended periods,Required SkillsBasic Requirements:Eager to learn new skillsOrganized and logical thinkerMake quick and rational decisionsProblem SolvingAbility to adapt quickly to unforeseen situationsEffective communication skills and good listening skillsAble to multi-task and carry out duties in a dynamic environmentAt least 18yrs old, with a High School Diploma or G.E.D.English proficient, other languages may be requiredMust be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residencyPossess valid State Driver LicenseBasic Math Skills: Adding, Subtracting, Division, and MultiplyingComputer LiterateAble to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbsReading & comprehension of reference materials, instructions, policies & procedures
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