AIML - Engineering Program Manager, Search and Answer RelevanceApple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something — you'll add something.
We're looking for a Senior Program Manager with a strong track record of delivering search products and world knowledge answering features using innovative technologies upon an aggressive timeline.ResponsibilitiesDrive consensus across multiple groups with varying opinions & needs. Influence entire teams around a common purpose and drive conference on the plan of executionCreate and manage project schedules with clear dependencies, critical path and systematic methodology to communicate statusProactively identify and manage risks, close gaps and re-plan as neededKeep teams on critical path with efforts to minimize distractionsProvide clear, timely and objective communication, including regular program status updates and one-off reviews as needed to executive teamKeep an eye on any potential gaps across dependency teams and proactively promote regular communications on common source of truthProactive and regular insurance of alignments across all partner teams when new factors ariseLead measurements to help team understand and measure success, including quality, usage scale and other key KPIsAdvocate for user and company values when leading team to convergence on key open questionsLead early feedback collection from internal dogfooding during feature convergence, drive team to address feedback in feature iterationsAdvocate for quality and user experience, using both quantitative and qualitative dataReflect on how the team operates, proactively propose and implement new ways to enable more effective processes & delivery of resultsMinimum Qualifications4+ years of experience in driving large scale programs building consumer facing software productsExcellent program management skills including program structuring and managing multiple work streams interdependentlySelf-motivated and proactive, with demonstrated creative and critical thinking capabilities required to forge a path to successStrong ability to communicate abstract ideas clearly, manage comprehensive yet succinct project status update to all levels of audience, both verbally and in written formsBachelors or Master's degree in Computer Science, or related field and equivalent experiencePreferred Qualifications8+ years experience in delivery search and generative answer quality improvements is a plusStrong ability to deal with ambiguities, drive disambiguation and clarities, shepherd multiple teams to meet aggressive timelineExperience orchestrating the delivery of multiple significant client/server software products requiring large organizations (100+) across teams to executeStrategic and results driven mindset focusing on driving what mattersStrong leadership skills, including conflict resolution, negotiation, courage to take risks when neededStrong adaptability and agility in making adjustments to project strategy and plan with evolving situationsStrong problem-solving skills with attention to detailsSolid knowledge of technical system architecture and systems design tradeoffsPay & BenefitsAt Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $144,600 and $218,000, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan.
You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant At Apple, we believe accessibility is a fundamental human right.
You'll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis.