Devoted Health is seeking a leader to shape AI-native quality and performance operations for frontline teams. You will monitor the quality of member interactions, turn signals into coaching, and drive improvements in both human and AI agent performance.
You will partner with frontline leaders, embed with teams, and build scalable QA systems that impact member experience, safety, and outcomes.
#J-18808-LjbffrAI Quality & Frontline Performance Lead in waltham at Unknown Company
This position is listed as full time and onsite.