Devoted Health is seeking a leader to design and operationalize AI-powered quality and performance systems across frontline Member Service, Specialty Care Coordination, and outreach teams. You will own the performance of high-volume AI agents and build real-time monitoring that informs coaching and improvements across multiple channels.
You will embed with frontline leaders, translate data into actionable insights, and scale frameworks to extend to new teams and touchpoints, driving better
#J-18808-LjbffrAI Quality & Frontline Performance Lead in waltham at Unknown Company
This position is listed as full time and onsite.