Wonderschool in San Francisco is seeking an AI Product Support Lead to build autonomous AI-powered support workflows, while handling tickets and phone support. You will lead a two-person team, own CSAT and NPS, and partner with product and engineering to eliminate root causes at the source.
You will design self-service paths and translate recurring issues into product requirements, delivering fast, clear, and warm customer communications in a fast-paced environment.
#J-18808-LjbffrAI Product Support Lead — Build AI Workflows & Lead Team in san francisco at Unknown Company
This position is listed as full time and onsite.