Capital One’s Card Shared Services Learning & Knowledge team seeks a Manager of Learning Experience Design to guide a group of instructional designers and creative specialists. You will shape frontline training—from call center agents to back-office staff—into experiential, in-the-flow-of-work solutions and drive measurable improvements in performance.
You will lead with a strategic mindset, embracing AI, modern learning science, and agile practices to accelerate content creation, maintain
#J-18808-LjbffrAI-Powered Frontline Learning Experience Manager (Hybrid) in chicago at Unknown Company
This position is listed as full time and onsite.