Zendesk is seeking a results-oriented presales/solutions consultant to shape AI-driven CX and ES engagements across SaaS environments. You will lead discovery, design pilots, and articulate measurable business value to diverse audiences, from IT to the C‑suite.
Bring 5+ years in presales, deep AI and CX knowledge, and the ability to connect technical capabilities with strategic outcomes. Occasional travel and a strong customer-first mindset are essential.
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