Unknown Company

AI-Powered Client Care Product Lead (Voice & Chat)

austin, tx • Posted 2 weeks ago
Hybrid Full Time Marketing & Media

Visa is seeking a Senior Product Manager for Digital Transformation & AI Services in Austin, TX, hybrid role with 3 days in-office. You will own strategy, roadmap, and delivery for voice and chat capabilities, embedding GenAI and agent assist to transform client servicing at scale.

You will lead multi-workstream initiatives, partner with Technology, Operations, and Business stakeholders, and mentor junior PMs while driving measurable outcomes and value realization.

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AI-Powered Client Care Product Lead (Voice & Chat) in austin at Unknown Company

This position is listed as full time and hybrid.

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