Genesys is hiring an AI and Experience Orchestration Director to lead the AI portfolio and engage with senior stakeholders across enterprise accounts. You will shape AI use cases, drive complex opportunities, and guide sales motions to win.
The role focuses on customer experience leadership, enterprise-scale AI, and cross-functional collaboration with marketing, product, and services. Based in the United States, the position involves guiding strategic priorities, defining pathways, and
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This position is listed as full time and onsite.