AI Engagement Manager

Runway is hiring a senior individual contributor to run its largest partnerships, from Hollywood studios to Fortune 100 brands, pairing C-suite relationships with hands‑on work inside partner creative teams.

$145,000 – $270,000 / yr

Location

New York, NY

Hybrid

Seniority

Senior

Compared with 37 other Go To Market roles: Common across similar roles Unique to this role

What you’ll do

Responsibilities

• Own deep, trusted C-suite level relationships with Runway's most strategic partners (from Hollywood studios to Fortune 100 enterprises) ensuring they're not just customers, but long-term partners at the frontier of AI-driven creativity and innovation Common
• Be in the room where it happens: collaborating directly with world-class creative teams at the biggest Hollywood studios, brands, and F100 companies to co-create Emmy award-winning shows, Oscar-winning movies, Super Bowl commercials, and cultural moments that define a generation
• Operate as a strategic thought partner internally: codifying the use cases we know work today while pioneering the ones that don't exist yet, and translating both into initiatives that shape Runway's product strategy and industry positioning
• Get embedded within accounts to learn and understand their (content) pain points and challenges today, then propose discrete ways in which Runway can solve those challenges
• Identify and prototype specific and highly targeted new markets and new opportunities for our products
• Develop a deep, functional and technical understanding of our products and future roadmap
• Be hands‑on in quickly onboarding new partners to our platform and/or API while also supporting their long‑term expansion and technical understanding of how to leverage Runway Common
• Provide high‑impact feedback to Product, Engineering, and Creative which can in turn improve the product experience for our partners Common
• Analyze, track, and report on the performance of existing partnerships leveraging BI tools and data

What you’ll need

Experience

• 5+ years of overall experience in customer-facing roles, engaging C-level technical audiences with complex global organizations ideally within tech, finance, or consulting
• Have led complex implementations of Generative AI/traditional ML solutions and can drive measurable business outcomes
• Ability to work in a fast‑paced, dynamic environment and manage multiple priorities with expansive ownership and ruthlessly prioritize
• A strong bias towards action and belief that no task is too small for you
• Have a track record of rapidly prototyping ideas and a willingness to work iteratively with your customers to deliver the right solution that solves their problem Common
• Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders
• High technical aptitude for understanding complex technologies, tools, systems, and issues
• Mindset to think creatively and think beyond past checklists and playbooks Unique
• Highly resourceful with the ability to create structure and work autonomously amidst ambiguity
• Nice to have but not required: experience with data tooling and BI systems (SQL, BigQuery, Retool, etc) Unique
• New York, SF, or London-based preferred Unique