Elliptic is seeking a Technical Customer Support Lead to run the TCS team and drive AI automation initiatives. You will unite four hubs, handle executive escalations, and define the support roadmap in collaboration with Engineering and Product.
The ideal candidate brings 5+ years in technical support or customer-facing engineering, 2+ years of people leadership, and a strong background with APIs, observability tools, and AI-driven automation. Hybrid work options and career growth await.
#J-18808-LjbffrAI-Driven Technical Support Lead in new york at Unknown Company
This position is listed as full time and hybrid.