Okta is seeking a seasoned Technical Content Manager to own the lifecycle of knowledge assets. You will ensure KBAs, videos, and support content are technically accurate, readable, and optimized for self-service channels, leveraging Okta’s AI platform to innovate content delivery and reduce case volume.
You will build productivity tools, validate AI-generated responses, and collaborate with SMEs, PMs, and engineers to keep content current with product features and roadmaps.
#J-18808-LjbffrAI-Driven Technical Content Manager in washington at Unknown Company
This position is listed as full time and onsite.