Okta seeks a Technical Content Manager to own the lifecycle of knowledge assets, ensuring accuracy and readability across KBAs, videos, and support content. You will leverage Okta’s AI platform to optimize self-service, build productivity tools, and validate AI-generated responses to reduce case volume.
You will collaborate with SMEs, Product, and Engineering to stay current on new features and best practices, delivering world-class content and AI-ready materials for self-service channels.
#J-18808-LjbffrAI-Driven Technical Content Manager (Equity Eligible) in new york at Unknown Company
This position is listed as full time and onsite.