Scratch Financial (Scratch) is seeking a technically sharp and self‑directed Support Engineer to own our most complex support escalations and drive AI‑powered tooling that makes our support organization faster and smarter. This is a high‑impact IC role — roughly split between deep technical troubleshooting (70%) and building/maintaining AI agents and automation (30%).
The ideal candidate has a strong foundation in SaaS and payments infrastructure and a passion for AI tooling; must be on the East
#J-18808-LjbffrAI-Driven Support Engineer | FinTech Payments (Remote) in Remote at Unknown Company
This position is listed as full time and onsite.