Thrive Mobile seeks a Member Engagement Manager to own how it talks to its members—designing content journeys that move people to engage with care and activate benefits. The role blends healthcare fluency with content craft: you’ll own end-to-end member pathways, partner with product and clinical leaders, and use data to optimize each touchpoint across SMS, in-app, and IVR.
You will sit with the Product team, speak with care teams, and measure outcomes like redetermination and coverage
#J-18808-LjbffrAI-Driven Member Journey Lead in new york at Unknown Company
This position is listed as full time and onsite.