Capital One’s Learning & Knowledge team embraces AI-driven, experiential learning for frontline agents and leaders. The Manager, Learning Experience Design, guides a multidisciplinary team to translate adult learning theory and behavioral science into practical assets that boost performance in a fast-paced call center and back-office environment.
The role blends strategic consulting with hands-on design leadership, leveraging agile practices to accelerate content creation.
#J-18808-LjbffrAI-Driven Learning Experience Design Manager (Hybrid) in richmond at Unknown Company
This position is listed as full time and onsite.