Gene by Gene seeks a dedicated FamilyTree DNA Customer Service Manager to lead our support operations and elevate the customer experience. You will oversee a 15–20 person team, driving accountability and using data to inform every decision.
In this role you will optimize the customer journey, enhance event experiences, and responsibly implement AI to foster trust and long-term loyalty, collaborating across departments to maintain a consistent brand experience.
#J-18808-LjbffrAI-Driven Genomics Customer Service Manager in houston at Unknown Company
This position is listed as full time and onsite.