A leading company in business technology solutions is seeking a Digital Product Owner (DPO) to serve as the primary liaison between business stakeholders and IT teams in a remote capacity. The DPO will focus on strategic development and deployment of AI-enabled capabilities to modernize contact center operations. Responsibilities include managing the product backlog, prioritizing automation opportunities, and ensuring alignment with business goals. Ideal candidates will have significant experience in Agile environments and contact center operations.
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