AI-Driven CX Intelligence Architect

Socotra, Inc. seeks a strategic leader for the CX360 initiative. This role involves defining the long-term vision, overseeing use case prioritization, and integrating AI capabilities within a robust enterprise customer intelligence engine.

With an emphasis on improving analytics efficiency and building organizational alignment, this position requires extensive experience in SaaS environments and the ability to elevate cross-functional collaboration.

The successful candidate will possess a strong background in enterprise platform management and a scalable vision for customer intelligence.