AwardSpring is seeking a Customer Experience Engineer in Chicago's West Loop. This full-time role focuses on shortening the path from customer questions to solutions, owning automated support, and maintaining onboarding data pipelines.
You will work closely with AI and product teams to improve self-serve support and reduce manual steps for customers. Ideal candidates will map complex data into our schema, fix issues, and build tools that empower Support Reps and Onboarding Specialists.
#J-18808-LjbffrAI-Driven CX Engineer — Hybrid (Chicago) in west chicago at Unknown Company
This position is listed as full time and onsite.