IM8 seeks a Customer Success Executive to convert pre-sales inquiries into customers and support existing users across chat and email. You will blend a sales-driven mindset with genuine, patient care, acting as the customer's advocate and feeding insights back to the team.
The role involves interactions with Chinese-speaking clients in a fast-paced startup environment. The ideal candidate has pre-sales or sales-support experience, strong communication skills, and comfort with AI-assisted
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