impact.com’s Columbus office seeks a seasoned Customer Solutions / Customer Support Manager to lead a high-performing team of Support Specialists. You’ll drive operational rigor, coach staff, manage escalations, and ensure a world-class customer experience while leveraging AI to reduce repetitive work.
You will collaborate with cross-functional teams globally and help scale the support function as part of a fast-growing SaaS platform. hybrid in-office schedule in Columbus.
#J-18808-LjbffrAI-Driven Customer Solutions Manager in columbus at Unknown Company
This position is listed as full time and hybrid.