Genpact Ltd. in a senior associate role oversees end-to-end Customer Issue Resolution, addressing billing, quality and service complaints, disputes, returns and collections to secure timely payments.
The position blends remote work with high-impact interactions across clients and internal teams. You will collaborate with cross-functional partners, drive process improvements, and apply data-driven thinking to optimize CIR workflows.
#J-18808-LjbffrAI-Driven Customer Care Associate - Remote Poland in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.