HealthX Ventures is seeking a CS Ops & AI Agent Manager to enhance their Customer Success Organization. You will oversee the CS tooling stack and lead the deployment of AI-powered workflows, directly impacting account management and support teams.
The ideal candidate has 4-6 years in B2B SaaS CS operations, hands-on experience in AI agent deployment, and a solid understanding of data privacy considerations.
This position offers a remote-first culture, unlimited flexible time off, and a competitive salary range of $110,000 to $125,000 per year.
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