Optimum's Customer Experience FP&A team is looking for a Manager, Metrics & Analytics to lead the day-to-day execution of our metrics and analytics function. This role owns call metrics reporting, P&L Oversight related to metrics, and incentive modeling for our Care and Retention organizations — and plays a key role in formalizing the financial forecasting process that supports frontline operations.
Reporting to the Sr.
#J-18808-LjbffrAI-Driven Analytics Manager: Call Metrics & Forecasting in new york at Unknown Company
This position is listed as full time and onsite.